Patient Access Specialist

Unity-Hospital-of-Rochester; City of Rochester (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Rochester Regional Health is seeking an Access Associate for the UMG ENT location in Rochester, NY. You will greet patients, check them in/out, and handle payments, serving as the first point of contact for families.

The role requires a warm, inviting disposition, strong customer service, and basic computer skills. Scheduling, registration, and verification duties are performed Monday through Friday, 8am to 5pm, at 500 Island Cottage Rd.

Qualifications

• 2 year degree or equivalent combination of education and work experience preferred.
• Intermediate computer skills.
• Excellent customer service and communication skills.

Responsibilities

• Customer Service: Manage incoming calls while providing necessary information and greeting patients.

Skills

Customer service

Communication

Computer skills

Education

Associate degree

Job description

Rochester Regional Health is seeking an Access Associate for the UMG ENT location in Rochester, NY. You will greet patients, check them in/out, and handle payments, serving as the first point of contact for families.

The role requires a warm, inviting disposition, strong customer service, and basic computer skills. Scheduling, registration, and verification duties are performed Monday through Friday, 8am to 5pm, at 500 Island Cottage Rd.