Patient Access Services Representative - Full Time Days

Valley-Presbyterian-Hospita; California; Hybrid; USD 52,000 - 55,000; Full time

Job summary

Valley Presbyterian Hospital is seeking a Patient Access Services Representative to join our team and deliver a seamless patient experience at an on-site facility in Van Nuys, CA. In this role, you’ll register patients, verify insurance, collect payments, and support financial processes while ensuring accuracy and compliance with EMTALA and patient rights.

Applicants should have 2+ years in healthcare or related fields, strong communication skills, and the ability to work independently in a

Qualifications

• 2+ years of experience in healthcare, insurance, or related field.
• Knowledge of patient registration, insurance verification, and medical terminology.
• Strong communication and customer service skills.

Responsibilities

• Register patients accurately and professionally with a positive experience.
• Conduct patient interviews and explain policies and financial responsibilities.
• Enter and validate demographic and financial data accurately.
• Verify insurance coverage and obtain required authorizations.
• Collect copays, deductibles, deposits, and payments.
• Ensure EMTALA and patient rights compliance.
• Complete financial packets and assist with payment arrangements.
• Maintain documentation for follow-up.
• Coordinate patient placement with clinical teams.
• Handle patient inquiries with excellent service.

Skills

Healthcare experience

Insurance verification

Data accuracy

Customer service

Computer proficiency

Education

High school diploma

Job description

Posting Details

• Posted on September 16, 2026

Locations

• Showing 1 location
• Valley Presbyterian Hospital
• 15107 Vanowen Street
• Van Nuys, CA 91405, USA
• On-site
• Pay or shift range: $25 USD to $26.41 USD
• The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Patient Access Services
• Full-Time
• Requisition #: PATIE003233

Description

Patient Access Services Representative

Valley Presbyterian Hospital

Deliver a Seamless Patient Access Experience

At Valley Presbyterian Hospital, our Patient Access team is essential to creating a smooth and welcoming experience for every patient. We’re seeking a detail-oriented Patient Access Services Representative to support registration, insurance verification, and financial processes while ensuring accuracy and compliance.

What You’ll Do

• Register patients accurately and professionally while ensuring a positive experience
• Conduct patient/guarantor interviews and explain hospital policies and financial responsibilities
• Enter and validate demographic and financial data with a high level of accuracy
• Verify insurance coverage, identify payor sources, and obtain required authorizations
• Collect copays, deductibles, deposits, and payments for services
• Ensure compliance with EMTALA and patient rights requirements
• Complete financial packets and assist with payment arrangements
• Maintain documentation and account notes for follow-up
• Coordinate patient placement and communicate with clinical teams
• Handle patient inquiries and provide excellent customer service

What You Bring

• 2+ years of experience in healthcare, insurance, or related field
• Knowledge of patient registration, insurance verification, and medical terminology
• Strong communication and customer service skills
• Ability to work independently and in a fast-paced environment
• Strong attention to detail and data accuracy
• Computer proficiency

Requirements

• High school diploma or equivalent
• Ability to obtain LA City Fire Card and CPI/MOAB certification within 30 days

Preferred

• Experience in hospital admissions or physician office setting
• Coursework in medical terminology or patient accounting

Why VPH

• Mission-driven healthcare organization
• Frontline role impacting patient experience and revenue cycle
• Collaborative and team-oriented environment
• Opportunity for growth within patient access services

Education

High School or better.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.