Patient Access Services Representative - Per Diem Evenings

Valley-Presbyterian-Hospita; California; Hybrid; USD 34,000 - 36,000; Part time

Job summary

Valley Presbyterian Hospital in Van Nuys, CA is seeking a Patient Access Services Representative for on-site, part-time hours. You will register patients, verify insurance, collect copays, and ensure accurate data while upholding EMTALA compliance and patient rights.

The role emphasizes friendly, efficient service, coordination with clinical teams, and handling inquiries. Requires 2+ years in healthcare or related field and a high school diploma; opportunities to grow within patient access

Qualifications

• 2+ years of experience in healthcare, insurance, or related field.
• Knowledge of patient registration, insurance verification, and medical terminology.
• Strong communication and customer service skills.
• Ability to work independently and in a fast-paced environment.
• Strong attention to detail and data accuracy.
• Computer proficiency.

Responsibilities

• Register patients accurately and professionally while ensuring a positive experience.
• Conduct patient/guarantor interviews and explain hospital policies and financial responsibilities.
• Enter and validate demographic and financial data with a high level of accuracy.
• Verify insurance coverage, identify payor sources, and obtain required authorizations.
• Collect copays, deductibles, deposits, and payments for services.
• Ensure compliance with EMTALA and patient rights requirements.
• Complete financial packets and assist with payment arrangements.
• Maintain documentation and account notes for follow-up.
• Coordinate patient placement and communicate with clinical teams.
• Handle patient inquiries and provide excellent customer service.

Skills

Patient registration

Insurance verification

Medical terminology

Communication

Customer service

Independent work

Data accuracy

Computer proficiency

Education

High school diploma or equivalent

Job description

Job Details

Posting Details

• Posted on September 14, 2026

Locations

• Valley Presbyterian Hospital
• 15107 Vanowen Street
• Van Nuys, CA 91405, USA
• On-site
• Pay or shift range: $25 USD to $26.41 USD
• Patient Access Services
• Part-Time
• Requisition #: PATIE003225

Description

Patient Access Services Representative

Valley Presbyterian Hospital

Deliver a Seamless Patient Access Experience

At Valley Presbyterian Hospital, our Patient Access team is essential to creating a smooth and welcoming experience for every patient. We’re seeking a detail-oriented Patient Access Services Representative to support registration, insurance verification, and financial processes while ensuring accuracy and compliance.

What You’ll Do

• Register patients accurately and professionally while ensuring a positive experience
• Conduct patient/guarantor interviews and explain hospital policies and financial responsibilities
• Enter and validate demographic and financial data with a high level of accuracy
• Verify insurance coverage, identify payor sources, and obtain required authorizations
• Collect copays, deductibles, deposits, and payments for services
• Ensure compliance with EMTALA and patient rights requirements
• Complete financial packets and assist with payment arrangements
• Maintain documentation and account notes for follow-up
• Coordinate patient placement and communicate with clinical teams
• Handle patient inquiries and provide excellent customer service

What You Bring

• 2+ years of experience in healthcare, insurance, or related field
• Knowledge of patient registration, insurance verification, and medical terminology
• Strong communication and customer service skills
• Ability to work independently and in a fast-paced environment
• Strong attention to detail and data accuracy
• Computer proficiency

Requirements

• High school diploma or equivalent
• Ability to obtain LA City Fire Card and CPI/MOAB certification within 30 days

Preferred

• Experience in hospital admissions or physician office setting
• Coursework in medical terminology or patient accounting

LA City Fire Card Mgmt Aggressive Behavior Equal Opportunity Employer

Why VPH

• Mission-driven healthcare organization
• Frontline role impacting patient experience and revenue cycle
• Collaborative and team-oriented environment
• Opportunity for growth within patient access services

Qualifications

Education

Required

High School or better.

Licenses & Certifications

Preferred

LA City Fire Card Mgmt Aggressive Behavior Equal Opportunity Employer

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