Patient Access Senior Associate — Second Shift & Training

Nebraska Medicine; Omaha (NE); On-site; USD 36,000 - 52,000; Part time

Benefits offered by this job

Tuition assistance

Clarkson College discount (35%)

Career development opportunities

Job summary

Nebraska Medicine is seeking a Sr. Patient Access Associate for the second shift in Omaha, NE. This front-line role handles patient greeting, registration, insurance verification and cash handling, contributing to an exceptional patient experience.

Primary responsibilities include accurate data entry, timely scheduling, and cross-training across registration areas while supporting a collaborative Access Services team.

Qualifications

• Minimum of two years customer service experience required.
• High school education or equivalent required.
• Ability to work in a proactive self-directed manner required.
• Multitasking and problem solving abilities required.
• Strong written and verbal communication skills required.
• Strong communication and organizational skills with attention to detail.
• Demonstrates ability to form and maintain working relationships within the organization.

Responsibilities

• Greet and assist patients, families, and visitors.
• Complete patient registration and verify demographic and insurance information.
• Interact with patients face-to-face and at the bedside.
• Collect payments and complete required forms.
• Work in a fast-paced, high-volume environment.
• Cross-train and float to other registration areas as needed.

Skills

Customer service

Education

High school or equivalent

Associate's degree (preferred)

Job description

Nebraska Medicine is seeking a Sr. Patient Access Associate for the second shift in Omaha, NE. This front-line role handles patient greeting, registration, insurance verification and cash handling, contributing to an exceptional patient experience.

Primary responsibilities include accurate data entry, timely scheduling, and cross-training across registration areas while supporting a collaborative Access Services team.