Patient Access Specialist: Front Desk & Registration

CHI; Omaha (NE); On-site; USD 25,000 - 33,000; Full time

Job summary

CHI Health Immanuel in Omaha is seeking a Patient Access Representative to be the first point of contact for patients, ensuring a positive healthcare experience and accurate registration. You will verify insurance eligibility, communicate financial responsibilities, and support front-office workflows to help our revenue cycle run smoothly while upholding HIPAA privacy.

A high school diploma or GED is required; one year of healthcare or patient access experience is preferred, and familiarity with

Qualifications

• High School Graduate upon hire or
• High School GED upon hire and
• 1 year relevant experience in healthcare, patient access setting is preferred, along with knowledge of the following: patient registration procedures and documentation, knowledge of health insurance payers, and real-time insurance eligibility verifications.

Responsibilities

• Every day you will utilize multiple healthcare systems to schedule appointments, process medical records, and resolve registration or insurance discrepancies.
• You will engage with patients to communicate financial responsibilities, provide clear estimates of liabilities, and collect payments at the time of service.
• Your daily responsibilities will also include answering inquiries, routing calls, maintaining a professional front-office environment, and participating in team huddles to ensure all productivity and quality benchmarks are consistently met.

Skills

Communication

HIPAA privacy

Data entry

Microsoft Office

Patient communication

Education

High School Diploma or GED

Tools

EHR systems

Job description

CHI Health Immanuel in Omaha is seeking a Patient Access Representative to be the first point of contact for patients, ensuring a positive healthcare experience and accurate registration. You will verify insurance eligibility, communicate financial responsibilities, and support front-office workflows to help our revenue cycle run smoothly while upholding HIPAA privacy.

A high school diploma or GED is required; one year of healthcare or patient access experience is preferred, and familiarity with