Patient Access & Scheduling Specialist - Rehab Therapy

PeaceHealth Corporation; Bellingham (WA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Full medical/dental/vision coverage

403b retirement plan with employer to

Paid time off

Life and disability insurance

Tuition reimbursement

Wellness benefits

EAP and mental health program

Job summary

PeaceHealth is seeking a Patient Access Representative - Rehab Therapy for a Full Time, 0.80 FTE, Day position. The salary range is $23.29 – $34.92 per hour. This role connects scheduling, insurance verification, and pre-certification, acting as a liaison with physician practices for pre-visit services.

The position is represented by a collective bargaining agreement; multiple openings may exist on this posting.

Qualifications

• High School Diploma preferred or equivalent.
• Minimum 1 year medical office or customer service experience.
• Experience with Word, Excel, Outlook is preferred.
• Knowledge of Medical Terminology and CPT/ICD-10 (preferred).
• Knowledge of insurance processes (preferred).
• Ability to manage conflict professionally.
• Excellent time management to meet deadlines.
• Strong customer service and interpersonal skills.

Responsibilities

• Pre-register/register patients with accurate demographics and data.
• Collect patient balances, co-pays, and insurance payments.
• Verify coverage and obtain prior authorizations/referrals.
• Respond to customer inquiries.
• Assist with departmental coverage as needed.
• Manage daily appointment schedules and reminders.
• Transport patients when needed.
• Perform other duties as assigned.

Skills

Customer service

Time management

Conflict management

Interpersonal skills

Education

High School Diploma or equivalent

Tools

MS Office

Job description

PeaceHealth is seeking a Patient Access Representative - Rehab Therapy for a Full Time, 0.80 FTE, Day position. The salary range is $23.29 – $34.92 per hour. This role connects scheduling, insurance verification, and pre-certification, acting as a liaison with physician practices for pre-visit services.

The position is represented by a collective bargaining agreement; multiple openings may exist on this posting.