Patient Access & Scheduling Specialist II

Baptist-Health; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Health is seeking a Patient Access Representative II to serve as the gateway to our patient intake process. This role emphasizes compassionate, patient-focused service and requires experience in customer service, healthcare settings, or related administrative support.

In Jacksonville, this on-site position plays a critical part in timely patient registration, scheduling, and financial clearance. You will work within our revenue cycle team to ensure accurate verification and smooth

Qualifications

• Experience in customer service, healthcare, scheduling, registration, call center or administrative support.
• Strong communication and compassionate service orientation.
• Ability to handle fast-paced hospital environments.

Responsibilities

• Assist with patient registration and scheduling in a fast-paced hospital setting.
• Support pre-registration, insurance verification, financial clearance.
• Handle point-of-service collection activities with professionalism.

Skills

Customer service

Healthcare

Scheduling

Registration

Call center

Administrative support

Job description

Baptist Health is seeking a Patient Access Representative II to serve as the gateway to our patient intake process. This role emphasizes compassionate, patient-focused service and requires experience in customer service, healthcare settings, or related administrative support.

In Jacksonville, this on-site position plays a critical part in timely patient registration, scheduling, and financial clearance. You will work within our revenue cycle team to ensure accurate verification and smooth