Patient Access & Scheduling Specialist - GI Clinic

University Health; Kansas City (MO); On-site; USD 23,000 - 29,000; Full time

Job summary

University Health is seeking a Patient Scheduler for the GI Clinic at Lakewood/UHLMC in Kansas City, MO. The role supports scheduling, pre-registration, front desk tasks, check-in and check-out, and ensures accurate demographic and financial data in our patient records.

You will handle high-volume phone calls, verify insurance information, explain the Discount Policy, and maintain a productive clinic schedule under supervision.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or VH UH apprentice program preferred.
• Strong communication and written communication skills.
• Proficient with computer hardware and software.

Responsibilities

• Assist patients with scheduling, pre-registration, front desk tasks, check-in and check-out.
• Manage patient flow and maintain accurate demographic and financial information.
• Verify information with patients and online verification as provided.
• Communicate health benefit information and discount policies to patients.
• Answer all calls and maintain a productive clinic schedule.

Skills

Customer service experience

Communication skills

Written communication

Education

High school diploma or equivalent

Job description

University Health is seeking a Patient Scheduler for the GI Clinic at Lakewood/UHLMC in Kansas City, MO. The role supports scheduling, pre-registration, front desk tasks, check-in and check-out, and ensures accurate demographic and financial data in our patient records.

You will handle high-volume phone calls, verify insurance information, explain the Discount Policy, and maintain a productive clinic schedule under supervision.