Patient Access & Scheduling Specialist - GI Clinic (Full-Time)

101 Truman Medical Center; United States; On-site; USD 32,000 - 45,000; Full time

Job summary

University Health is seeking a Patient Scheduler for the GI Clinic at Lakewood. The role involves coordinating appointments, pre-registration, check-in and check-out, and managing patient flow to keep the clinic running smoothly.

The ideal candidate has a high school diploma or equivalent and experience in customer service, with strong communication and computer skills to verify demographics and financial information in the electronic record system and to explain the organization’s policies to

Qualifications

• High school diploma or equivalent.
• Experience in customer service.
• Strong communication skills with patients and staff.
• Proficient in using computer hardware and software.

Responsibilities

• Schedule appointments and manage pre-registration and front desk duties.
• Handle check-in/check-out and patient flow to support clinic operations.
• Answer phones and respond to patient requests to ensure smooth service.
• Maintain accurate demographic and financial information in the patient record system.
• Secure and optimize clinic scheduling for efficiency.

Skills

Customer service

Communication skills

Written communication

Computer proficiency

Education

High school diploma or equivalent

Job description

University Health is seeking a Patient Scheduler for the GI Clinic at Lakewood. The role involves coordinating appointments, pre-registration, check-in and check-out, and managing patient flow to keep the clinic running smoothly.

The ideal candidate has a high school diploma or equivalent and experience in customer service, with strong communication and computer skills to verify demographics and financial information in the electronic record system and to explain the organization’s policies to