Patient Access & Scheduling Specialist - GI Clinic

University Health; Lakewood (CO); On-site; USD 25,000 - 30,000; Full time

Job summary

University Health is seeking a Patient Scheduler for the GI Clinic in Lakewood. The role focuses on scheduling, pre-registration, front desk duties, check-in/check-out, and smooth patient flow.

Responsibilities include verifying demographic and financial data, handling phone inquiries, and communicating benefit information and discounts to patients. Strong customer service and accurate data entry are essential to success.

Qualifications

• High school diploma or equivalent is required.
• Experience in a customer service role or completion of UH patient access program.
• Strong communication and data entry skills needed.

Responsibilities

• Schedule appointments and manage front desk activities for GI Clinic Lakewood.
• Assist patients with pre-registration, check-in/check-out, and patient flow.
• Verify and update demographic and financial information in the system.
• Answer phone lines and communicate benefit information to patients.

Skills

Customer service

Communication skills

Written communication

Data entry

Education

High school diploma or equivalent

Job description

University Health is seeking a Patient Scheduler for the GI Clinic in Lakewood. The role focuses on scheduling, pre-registration, front desk duties, check-in/check-out, and smooth patient flow.

Responsibilities include verifying demographic and financial data, handling phone inquiries, and communicating benefit information and discounts to patients. Strong customer service and accurate data entry are essential to success.