Patient Access & Scheduling Specialist (AMSA)

Talentify; San Diego (CA); On-site; USD 52,000 - 70,000; Full time

Job summary

VA San Diego Healthcare System seeks an Advanced Medical Support Assistant (AMSA) to serve as a front-line liaison with patients and staff, supporting scheduling, patient access, and administrative duties to ensure timely treatment. The AMSA coordinates with VA facilities and community providers, maintains privacy standards, and guides veterans through the administrative process with tact and compassion.

The role emphasizes accurate data handling, documentation in CPRS/VistA imaging, and

Responsibilities

• Front line contact with patients and staff to ensure quality of healthcare services
• Assist with scheduling, patient processing, and coordinating between VA and community providers
• Manage paperless and paper records, ensure privacy and HIPAA compliance
• Process pre-authorizations and document medical appointments in VA systems
• Coordinate access contingency plans by adjusting appointment times or locations

Job description

VA San Diego Healthcare System seeks an Advanced Medical Support Assistant (AMSA) to serve as a front-line liaison with patients and staff, supporting scheduling, patient access, and administrative duties to ensure timely treatment. The AMSA coordinates with VA facilities and community providers, maintains privacy standards, and guides veterans through the administrative process with tact and compassion.

The role emphasizes accurate data handling, documentation in CPRS/VistA imaging, and