Patient Access & Scheduling Specialist

Sunset Community Health Clinic; Yuma (AZ); On-site; USD 22,000 - 31,000; Full time

Job summary

Sunset Community Health Clinic in Yuma, AZ is seeking a full-time Call Center / Patient Services Representative. The on-site role pays $19.28 USD per hour and involves answering calls, scheduling appointments, and directing patients to the appropriate clinic departments.

The position requires registering new patients, verifying insurance, and maintaining accurate electronic records. Applicants should have basic computer and data entry skills, a High School diploma or better, and a fingerprint

Qualifications

• Must have excellent phone etiquette and schedule appointments, directing callers to appropriate clinic departments.
• Basic computer and data entry skills required; previous call center experience preferred.
• Must be able to obtain fingerprint clearance card and pass background checks.
• Facility requires HIPAA compliance and patient confidentiality.

Responsibilities

• Answer incoming calls with professional etiquette and schedule appointments.
• Register new patients and verify insurance eligibility.
• Enter patient information accurately into databases and maintain records.
• Explain billing and insurance processes and collect necessary data.
• Maintain high attendance and punctual full-shift adherence.
• Coordinate with clinic departments to address patient questions and issues.

Skills

Phone etiquette

Customer service

Data entry

HIPAA awareness

Education

High School or equivalent

Job description

Sunset Community Health Clinic in Yuma, AZ is seeking a full-time Call Center / Patient Services Representative. The on-site role pays $19.28 USD per hour and involves answering calls, scheduling appointments, and directing patients to the appropriate clinic departments.

The position requires registering new patients, verifying insurance, and maintaining accurate electronic records. Applicants should have basic computer and data entry skills, a High School diploma or better, and a fingerprint