Patient Access & Scheduling Specialist

Veterans in Healthcare; Yuma (AZ); On-site; USD 22,000 - 29,000; Full time

Job summary

Onvida Health in Yuma, AZ is seeking a Patient Services Representative I to manage scheduling and registration for ambulatory appointments, verify eligibility and obtain authorizations as needed. You will support the care delivery by ensuring accurate demographic and financial information and clear communication with patients.

The role requires excellent customer service, ability to handle phones, emails and documents, and collaboration with back office teams.

Qualifications

• Must have High School Equivalency Diploma.
• Experience with scheduling and registering patients for ambulatory services.
• Ability to verify insurance eligibility and obtain pre-certifications/authorizations.

Responsibilities

• Schedule and reschedule routine and non-routine medical services and coordinate referrals.
• Verify eligibility and obtain required authorizations for ambulatory appointments or procedures.
• Complete patient registration accurately and securely, including demographic and financial information.
• Provide excellent customer service and communicate with patients regarding insurance and care instructions.

Skills

Scheduling

Registration

Insurance verification

Customer service

Communication

Education

High School Equivalency Diploma

Job description

Onvida Health in Yuma, AZ is seeking a Patient Services Representative I to manage scheduling and registration for ambulatory appointments, verify eligibility and obtain authorizations as needed. You will support the care delivery by ensuring accurate demographic and financial information and clear communication with patients.

The role requires excellent customer service, ability to handle phones, emails and documents, and collaboration with back office teams.