Patient Access Scheduler - Support Center

Onvida Health; Yuma (AZ); On-site; USD 22,000 - 28,000; Full time

Job summary

Onvida Health in Yuma, AZ is seeking a Patient Access Scheduler to manage scheduling and pre-registration for outpatient procedures. The role includes obtaining required documents, transcriptions of orders, and ensuring pre-certifications and insurance verifications are completed prior to appointments.

The scheduler will assist with patient preparation, provide pre-exam instructions, and maintain accurate notes in the system while delivering excellent customer service.

Qualifications

• High School diploma or GED required.
• 1+ years related experience.

Responsibilities

• Schedules outpatient procedures following established guidelines and protocols.
• Performs pre-registration and insurance verification prior to scheduled appointments.
• Enters scheduling information and verifies demographic and insurance data.
• Provides excellent customer service and communicates clearly with patients and care teams.

Education

High School or GED

Job description

Job Details

Career area: Patient Access

Position Type: Full Time

Date Posted: 10/14/2026

Job ID: 14015

Support Center

Work Status Details: REGULAR FULL TIME | 80.00 Hours Every Two WeeksShift: DaysPay Rate Type: HourlyLocation: Support Center

Min = $16.00Mid = $18.40Max = $20.80

Summary: The Patient Access Scheduler is responsible for scheduling and pre-registration of outpatient procedures and obtaining all required documents and pre-certification prior to appointment; obtains, verifies, and transcribes orders; obtains and verifies pre-certifications for scheduled outpatient procedures and surgeries, and obtaining demographic information and verification of insurance; obtains and verifies pre-certifications for outpatient scheduled procedures; obtains and verifies pre-certifications for scheduled surgeries and anesthesia cases, including endoscopy services;

Responsibilities: Schedules outpatient procedures following established guidelines and/or restrictions; ensures patients are well prepared for scheduled procedures; enters of all scheduling information; learns all modalities of scheduling and follow established protocols for each modality; utilizes appropriate functions for documentation of notes as per established guidelines; provide excellent customer service; prepares patient for exam; provides the appropriate pre exam instructions in a manner the patient understands; demonstrates awareness of ramifications of contrast allergies & take appropriate steps to prepare patient for studies with contrast according to protocol when they have these allergies.Completes pre-registration and insurance verification prior to scheduled appointment date; enters all registration information; verifies insurance coverage & eligibility; documents notes; completes MSPQ if applicable; utilizes insurance websites for verification; follows established protocols for Self-pay process. Verifies and obtains pre-certification and authorizations for outpatient scheduled procedures, scheduled surgeries, and anesthesia cases, including endoscopy services; understands of prior authorization requirements and follow established protocols for obtaining and documenting prior authorizations; follows established protocols for Self-pay process; provides price estimates for high dollar outpatient procedures; obtains and verifies procedure orders and all other required documents prior to scheduled appointments.Performs a full range of clerical functions in support of the department and organization; transcribes and imports orders and other required documents from Rightfax; retrieves and responds to phone messages as assigned; operate and assist others with office equipment in safe and efficient manner: i.e., telephone, FAX, printer, scanner, and other related items.Communicates clearly and effectively; follows established phone system guidelines as required by department; answer incoming phone queue calls in a timely manner to meet department goals; utilizes interpreter service as needed; provides excellent customer service and friendly voice to all customers.Other duties as assigned.

• High School or GED
• 1+ years related experience

Join us at Yuma Regional Medical Center dba Onvida Health

A career at Onvida Health is more than just a job. It’s a place to have a long and rewarding career, making a difference in the lives of those in our shared community. When you join our team, you become an integral part of a thriving community committed to improving the health and well-being of everyone in southwestern Arizona.At Onvida Health, we believe in progress with purpose. Our commitment to innovation is matched by our dedication to kindness and integrity. We take our values seriously because we know they lead to better outcomes for our patients and a better experience for all of us. We’re looking for people who approach each day with a sense of possibility, a drive to make things better, and a commitment to kindness. If that sounds like you, you’re our kind of people.If you’re looking for a career where innovation meets compassion, where you can grow and contribute to building a healthier tomorrow, Onvida Health is the place for you.Life in Yuma, ArizonaYuma, recognized by Guinness World Records as the Sunniest City on Earth, offers more than just sunshine. It’s a place where the great outdoors meets a welcoming, tight-knit community. Hike scenic trails, explore the Colorado River, or immerse yourself in local cultural festivals – all while embracing the beauty of this desert oasis. With easy access to larger cities and popular destinations, Yuma makes it easy to balance a fulfilling career with time for personal adventures and relaxation. https://www.visityuma.com/ https://www.yumachamber.org/

Physical Requirements and working conditions for this position will be provided to you up on interview.