Patient Access & Scheduling Specialist

Onvida Health; Yuma (AZ); On-site; USD 22,000 - 29,000; Full time

Job summary

Onvida Health in Yuma, AZ, seeks a Patient Services Representative to manage scheduling, registration, and insurance verifications for ambulatory care. You will coordinate referrals, communicate with patients about costs, and ensure accurate data capture to keep care on track.

The role emphasizes high-quality service, teamwork with back-office staff, and seamless patient experience in a busy clinic setting.

Qualifications

• Scheduling and registration of ambulatory services.
• Verifying eligibility and obtaining authorizations.
• Managing patient data and insurance information with accuracy.
• Providing excellent customer service to patients and staff.

Responsibilities

• Schedules and reschedules of all routine and non-routine medical services for assigned patient population.
• Coordinates scheduling and referrals to other healthcare providers and services.
• Confirms daily data entry of medical appointments, special instructions, patient information/jurisdiction, and pre/postoperative or procedure instructions.
• Performs a variety of administrative duties including answering phones; faxing and filing of confidential documents; and basic Internet and email utilization.
• Provides excellent customer service to all internal and external customers.
• Works closely with the back office/medical assistant team and provider(s) to maximize the patients' care experience.

Skills

Scheduling

Customer service

Insurance verification

Registration

Education

High School Equivalency Diploma

Job description

Onvida Health in Yuma, AZ, seeks a Patient Services Representative to manage scheduling, registration, and insurance verifications for ambulatory care. You will coordinate referrals, communicate with patients about costs, and ensure accurate data capture to keep care on track.

The role emphasizes high-quality service, teamwork with back-office staff, and seamless patient experience in a busy clinic setting.