Patient Access & Scheduling Specialist

Summit Orthopedics; Woodbury (MN); On-site; USD 25,857 - 32,318; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid time off

401(k) with profit sharing

Job summary

Summit Orthopedics in Woodbury, MN is seeking an Appointment Scheduler to register and schedule inpatient and outpatient procedures and surgical appointments. You will handle high-quality patient communication, verify insurance information, and coordinate scheduling across physician teams.

This full-time role is based at our corporate office with a Monday–Friday, 8:30 AM–5:00 PM schedule. Cross-training in switchboard and clinic navigator duties is included to support operations.

Qualifications

• High School degree required.
• Minimum 1 year of healthcare experience in scheduling, billing, call center, registration or financial counseling.

Responsibilities

• Serve as the front line of communication with patients via phone, providing high level customer service.
• Review patient demographics and insurance information for accuracy.
• Register new patients and verify insurance eligibility.
• Search schedules to meet patient needs and schedule/confirm appointments.
• Coordinate interpreters for deaf or non-English speaking patients.
• Follow scheduling protocols and escalate issues as needed.
• Cross-train in switchboard and clinic navigator duties.

Skills

Customer service

Scheduling

Communication

Education

High School

Job description

Summit Orthopedics in Woodbury, MN is seeking an Appointment Scheduler to register and schedule inpatient and outpatient procedures and surgical appointments. You will handle high-quality patient communication, verify insurance information, and coordinate scheduling across physician teams.

This full-time role is based at our corporate office with a Monday–Friday, 8:30 AM–5:00 PM schedule. Cross-training in switchboard and clinic navigator duties is included to support operations.