Patient Access & Scheduling Specialist

Memorial Hermann Health System; United States; On-site; USD 32,000 - 46,000; Full time

Job summary

Memorial Hermann Health System is seeking a Patient Access Clerk to schedule patient appointments, verify eligibility, post payments and collect demographics in a fast-paced hospital setting.

The role requires strong customer service, attention to detail and multi-tasking to ensure medical necessity compliance and accurate data entry. You will interact with patients and staff professionally to deliver efficient service.

Qualifications

• Experience in hospital or customer service settings is preferred.
• Ability to multi-task and manage time effectively.
• Proficient typing and keyboarding skills.

Responsibilities

• Schedules patient appointments and enters required information in computer system accurately.
• Verifies eligibility and medical necessity data; assists with collecting demographics and payments.
• Explains forms to patients and ensures signatures are obtained.
• Posts payments and maintains accurate patient receipts.
• Monitors and resolves patient account issues; communicates with physicians and staff as needed.
• Adheres to Memorial Hermann policies, procedures, and standards within budget and time constraints.

Education

High School Diploma or GED

Job description

Memorial Hermann Health System is seeking a Patient Access Clerk to schedule patient appointments, verify eligibility, post payments and collect demographics in a fast-paced hospital setting.

The role requires strong customer service, attention to detail and multi-tasking to ensure medical necessity compliance and accurate data entry. You will interact with patients and staff professionally to deliver efficient service.