Appointment & Eligibility Specialist (Healthcare)

Memorial Hermann Health System; Houston (TX); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Memorial Hermann Health System is seeking a Patient Access/Customer Service professional to schedule patient appointments, ensure medical necessity compliance, verify eligibility, and post payments. The role emphasizes accurate data entry, clear communication with patients and guarantors, and maintaining financial integrity within policy guidelines.

The ideal candidate should have a High School Diploma or GED and at least two years of experience in a hospital or customer service setting, with

Qualifikationen

• High School Diploma or GED required.
• Two years of experience in a hospital or customer service setting.
• Ability to multi-task across multiple systems.
• Proficient typing and keyboarding skills.

Aufgaben

• Schedules patient appointments and enters information in the computer system accurately and timely.
• Obtains demographic, insurance and financial information from patient or guarantor.
• Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within required timeframes.
• Posts payments in the computer system and generates patient receipts.
• Explains forms to patients or guarantors and obtains signatures as needed.
• Maintains documentation with accuracy and protects financial integrity of the facility.

Kenntnisse

Multitasking

Typing

Ausbildung

High School Diploma or GED

Jobbeschreibung

Memorial Hermann Health System is seeking a Patient Access/Customer Service professional to schedule patient appointments, ensure medical necessity compliance, verify eligibility, and post payments. The role emphasizes accurate data entry, clear communication with patients and guarantors, and maintaining financial integrity within policy guidelines.

The ideal candidate should have a High School Diploma or GED and at least two years of experience in a hospital or customer service setting, with