Compassionate Patient Access & Scheduling Specialist

Memorial Hermann; United States; On-site; USD 25,000 - 32,000; Full time

Job summary

Memorial Hermann is seeking a Patient Access / Scheduling professional to manage patient appointments, verify eligibility, and post payments. The role emphasizes accuracy, patient communication, and compliance with medical necessity requirements.

The position requires at least a high school diploma (GED accepted) and about two years in a hospital or customer service environment. Strong keyboarding skills and multitasking are essential for day-to-day tasks in a fast-paced health system.

Qualifications

• High school diploma or GED preferred.
• Two years of experience in a hospital or customer service setting.
• Ability to multi-task.
• Proficient typing and keyboarding skills.

Responsibilities

• Schedules patient appointments and enters required information accurately.
• Obtains demographic, insurance and financial information from patients or guarantors.
• Verifies insurance eligibility and benefits and communicates necessary details.
• Posts patient payments and generates receipts.
• Explains forms to patients and obtains signatures.
• Ensures medical necessity compliance and timely data entry.
• Resolves patient account issues and supports billing processes.

Education

High School Diploma or GED

Job description

Memorial Hermann is seeking a Patient Access / Scheduling professional to manage patient appointments, verify eligibility, and post payments. The role emphasizes accuracy, patient communication, and compliance with medical necessity requirements.

The position requires at least a high school diploma (GED accepted) and about two years in a hospital or customer service environment. Strong keyboarding skills and multitasking are essential for day-to-day tasks in a fast-paced health system.