Patient Access & Scheduling Specialist

RRHS; United States; On-site; USD 25,000 - 28,000; Full time

Job summary

Rochester Regional Health is seeking an Access Associate in Rochester, NY. You will be the first point of contact for patients and families, greeting visitors and handling check-in/check-out, scheduling appointments, and processing payments.

The role requires a warm, inviting demeanor, with responsibilities including customer service, patient registration and insurance verification, and billing. A 2-year degree and solid computer skills are preferred, with a 40-hour work week from Monday to

Qualifications

• 2-year degree or equivalent combination of education and work experience preferred.
• Intermediate computer skills expected.
• Excellent customer service and communication skills required.

Responsibilities

• Customer service: manage incoming calls, greet patients, provide information, and schedule appointments.
• Registration & verification: complete patient registration and verify insurance eligibility.
• Billing & payments: collect and process payments when applicable.

Skills

Customer service

Communication

Computer skills

Education

2-year degree

Job description

Rochester Regional Health is seeking an Access Associate in Rochester, NY. You will be the first point of contact for patients and families, greeting visitors and handling check-in/check-out, scheduling appointments, and processing payments.

The role requires a warm, inviting demeanor, with responsibilities including customer service, patient registration and insurance verification, and billing. A 2-year degree and solid computer skills are preferred, with a 40-hour work week from Monday to