Patient Access & Scheduling Specialist

East Tennessee Children's Hospital; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

East Tennessee Children’s Hospital is seeking a front desk/registration specialist to greet patients, verify insurance, schedule appointments, and resolve billing issues. The role requires strong communication and data entry skills, and prior call center or healthcare exposure is preferred.

You will verify subscriber information, manage scheduling in the system, and handle confidential patient records with care.

Qualifications

• Excellent interpersonal, verbal and written communication skills required.

Responsibilities

• Answers incoming telephone calls in a courteous and helpful manner and routes to the right contact.

Skills

Interpersonal communication

Verbal communication

Written communication

Data entry

Customer service

Problem solving

Education

High School Diploma/GED preferred

Tools

Calendar applications

Databases

Job description

East Tennessee Children’s Hospital is seeking a front desk/registration specialist to greet patients, verify insurance, schedule appointments, and resolve billing issues. The role requires strong communication and data entry skills, and prior call center or healthcare exposure is preferred.

You will verify subscriber information, manage scheduling in the system, and handle confidential patient records with care.