Patient Access & Scheduling Coordinator

Cayuga Health System; Town of Ithaca (NY); On-site; USD 36,000 - 52,000; Full time

Job summary

Cayuga Health System is seeking a Patient Service Representative for Cayuga Primary Care - Community Corners. The role involves greeting patients, updating records, collecting co-pays, and coordinating lab and imaging appointments.

The position requires a high school diploma, strong organizational skills, and proficiency with Medent and Microsoft Office. Previous EMR exposure is helpful. Onsite role with competitive benefits.

Qualifications

• High school diploma or equivalent required.
• Experience scheduling patients and checking in desired.
• Strong time management and prioritization skills.
• Proficient computer skills; Medent and Microsoft Office used.
• EMR use/training in healthcare environment is helpful.

Responsibilities

• Check in patients upon arrival.
• Verify/update patient demographics.
• Collect outstanding balances and co-pays.
• Assist with scheduling labs, x-rays, procedures, or testing; send orders.
• Take messages and triage phone calls.

Skills

Scheduling

Time management

Microsoft Office

Medent

EMR experience (preferred)

Education

High school diploma or equivalent

Healthcare support education (preferred)

Tools

Medent

Microsoft Office

Job description

Cayuga Health System is seeking a Patient Service Representative for Cayuga Primary Care - Community Corners. The role involves greeting patients, updating records, collecting co-pays, and coordinating lab and imaging appointments.

The position requires a high school diploma, strong organizational skills, and proficiency with Medent and Microsoft Office. Previous EMR exposure is helpful. Onsite role with competitive benefits.