Patient Access & Scheduling Specialist

Metro Healthy Communities; Tampa (FL); On-site; USD 34,000 - 45,000; Full time

Job summary

Metro Healthy Communities in Tampa, FL seeks a Medical Receptionist to serve as the first point of contact, coordinating appointments and connecting patients with medical and behavioral health services.

The role emphasizes front office and back office support, including appointment reminders, check-in/out, insurance verification, EMR data entry, and accurate copay collection, all while upholding privacy and a welcoming demeanor.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of experience working with an EMR.
• Minimum 2 years primary care office administrative experience, performing the tasks and responsibilities listed above.

Responsibilities

• Make reminder appointment calls.
• Check in/out patients/clients for medical care and behavioral health services.
• Support patients to ensure appointments are coordinated for integrated care at Metro.
• Schedule, cancel, and reschedule primary care medical appointments.
• Greet patients, check in, and document registration.

Skills

EMR/EHR

Multitasking

Professional appearance

English proficiency

Team collaboration

Education

High school diploma or equivalent

Tools

EMR/EHR software

Job description

Metro Healthy Communities in Tampa, FL seeks a Medical Receptionist to serve as the first point of contact, coordinating appointments and connecting patients with medical and behavioral health services.

The role emphasizes front office and back office support, including appointment reminders, check-in/out, insurance verification, EMR data entry, and accurate copay collection, all while upholding privacy and a welcoming demeanor.