Patient Access & Scheduling Specialist

AdventHealth; Tampa (FL); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Parental leave

Career development

Whole person well-being

Mental health resources

Pet benefits

Job summary

AdventHealth in Tampa, FL is seeking a patient scheduling coordinator to verify patient data, schedule appointments, and handle referrals. The role requires in-person training in Tampa for about two weeks and emphasizes accuracy, organization, and strong communication with patients and staff.

The position supports day shift, full-time hours with benefits starting day one, and involves interacting with multiple departments to ensure smooth patient flow and scheduling.

Qualifications

• High school diploma required; customer service experience preferred.
• 1+ year medical office or medical call center experience preferred.
• Proven ability to verify patient data and insurance accurately.

Responsibilities

• Verifies patient data and insurance for accurate billing.
• Schedules patient appointments for office visits and procedures.
• Transfers calls and referrals to appropriate departments.
• Registers new patients with demographic and insurance info.
• Maintains scheduling and performance metrics daily/weekly/monthly.

Skills

Interpersonal skills

Organizational skills

Communication skills

Data confidentiality

Independent & team work

Scheduling knowledge

EHR knowledge

Computer literacy

Education

High school diploma

Tools

Office software

Job description

AdventHealth in Tampa, FL is seeking a patient scheduling coordinator to verify patient data, schedule appointments, and handle referrals. The role requires in-person training in Tampa for about two weeks and emphasizes accuracy, organization, and strong communication with patients and staff.

The position supports day shift, full-time hours with benefits starting day one, and involves interacting with multiple departments to ensure smooth patient flow and scheduling.