Patient Access & Scheduling Specialist

Scripps Health; San Diego (CA); On-site; USD 38,000 - 49,000; Full time

Benefits offered by this job

Health benefits

Career development

Retirement options

Job summary

Scripps Health is seeking a Scheduling Specialist for the Chest Medicine department at the Anderson Medical Pavilion in La Jolla. The role involves front-line patient interaction, scheduling complex procedures, and ensuring accurate registration with insurance details.

Responsibilities include patient check-in/out, handling authorizations, and providing excellent customer service while mentoring staff and maintaining documentation accuracy.

Qualifications

• Excellent mathematical skills and ability to handle monies.
• Excellent communication and customer service skills.
• Strong organizational and analytical skills; able to prioritize and meet deadlines.
• Knowledge of medical terminology and billing guidelines.

Responsibilities

• Register patients and schedule/authorize procedures.
• Collect payments and respond to billing inquiries.
• Mentor staff on procedures.
• Document patient information and insurance details.
• Escalate issues to leadership when needed.

Skills

Customer service

Communication

Organizational skills

Analytical skills

Medical terminology

Billing knowledge

Problem solving

Tools

Epic

Job description

Scripps Health is seeking a Scheduling Specialist for the Chest Medicine department at the Anderson Medical Pavilion in La Jolla. The role involves front-line patient interaction, scheduling complex procedures, and ensuring accurate registration with insurance details.

Responsibilities include patient check-in/out, handling authorizations, and providing excellent customer service while mentoring staff and maintaining documentation accuracy.