Full-Time Chest Medicine Scheduling Specialist

Scripps Health; Northern (KY); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Retirement options

Career development

Job summary

Scripps Health is seeking a Scheduling Specialist in the Chest Medicine department to join our frontline team. This role involves gathering information from patients, payers, and providers to ensure accurate registration, scheduling, referrals, and authorizations.

You will also handle payments and document patient interactions, contributing to a smooth patient experience. The position emphasizes attention to detail, excellent communication, and a proactive customer service mindset to support

Qualifications

• Registration involving patient information, scheduling, and insurance data for accuracy.
• Responding to billing inquiries and payer communications.
• Mentoring and training staff on departmental procedures.

Responsibilities

• Schedule and reschedule complex patient procedures and appointments with accuracy.
• Document patient-provider communications and verify demographics and insurance details.
• Assist with end-of-day reporting and payment reconciliation as needed.
• Provide proactive customer service and escalate to leadership when necessary.

Skills

Scheduling

Customer service

Registration

Billing inquiries

Job description

Scripps Health is seeking a Scheduling Specialist in the Chest Medicine department to join our frontline team. This role involves gathering information from patients, payers, and providers to ensure accurate registration, scheduling, referrals, and authorizations.

You will also handle payments and document patient interactions, contributing to a smooth patient experience. The position emphasizes attention to detail, excellent communication, and a proactive customer service mindset to support