Patient Access & Scheduling Specialist

Dignity Health; Roseville (CA); On-site; USD 33,062 - 41,755; Full time

Job summary

A healthcare provider is seeking a Medical Office Representative in Roseville, California, to serve as the first point of contact for customer service. The role involves managing phone communications, updating patient demographics and scheduling appointments. Ideal candidates will have excellent organizational and customer service skills, along with a high school diploma. Pay ranges from $24.00 to $30.31 per hour.

Qualifications

• High School diploma or equivalent.
• Excellent interpersonal, organizational and customer service skills.
• Keyboarding skills and ability to utilize computer equipment and software.

Responsibilities

• Be the first point of phone customer service contact.
• Collect and update demographics and insurance information.
• Verify health plan eligibility.
• Schedule mutually acceptable appointment times.

Skills

Excellent interpersonal skills

Organizational skills

Customer service skills

Keyboarding skills

Experience with standard office equipment

Education

High School diploma or equivalent

Job description

A healthcare provider is seeking a Medical Office Representative in Roseville, California, to serve as the first point of contact for customer service. The role involves managing phone communications, updating patient demographics and scheduling appointments. Ideal candidates will have excellent organizational and customer service skills, along with a high school diploma. Pay ranges from $24.00 to $30.31 per hour.