Patient Service Specialist — Medical Front Desk (Full-Time)

SSM Health; Roseville (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Start Strong

Recharge & Refresh

Your Health Matters

Invest in Your Future

Job summary

SSM Health is actively seeking a Patient Service Specialist in Roseville, CA for a full-time, on-site role. You will greet and register patients, schedule appointments, and handle calls with insurers and related parties to ensure smooth patient flow.

Competitive hourly pay and Monday–Friday schedule are offered. The position requires a high school diploma or GED and at least 1 year of medical office experience, with bilingual English/Spanish and insurance verification experience as preferred

Qualifications

• High School Diploma or GED required.
• 1 year of medical office experience preferred.
• Bilingual (English/Spanish) preferred.
• Insurance verification experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with attorneys' offices, insurance companies, translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Customer service

Communication

Bilingual (English/Spanish)

Education

High School Diploma or GED

Tools

Insurance Verification

Job description

SSM Health is actively seeking a Patient Service Specialist in Roseville, CA for a full-time, on-site role. You will greet and register patients, schedule appointments, and handle calls with insurers and related parties to ensure smooth patient flow.

Competitive hourly pay and Monday–Friday schedule are offered. The position requires a high school diploma or GED and at least 1 year of medical office experience, with bilingual English/Spanish and insurance verification experience as preferred