Patient Access & Scheduling Specialist

Texas Health Resources, Inc.; Plano (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401k

PTO

Medical benefits

Paid Parental Leave

Tuition reimbursement

Student loan repayment

Job summary

Texas Health Resources, Inc. is seeking a Scheduling Specialist to coordinate procedures across multiple departments, ensuring efficient patient flow at our Plano location. The role requires strong customer service, healthcare experience, and attention to detail.

The position is full-time, days, with standard clinic hours. Candidates should have a high school diploma and healthcare-related experience; CHAA certification is a plus.

Qualifications

• High School Diploma or Equivalent required.
• One year of health care experience including customer relations required.
• Two years of professional office/healthcare experience preferred.
• One year of medical terminology or certification is preferred.
• Six months call center experience preferred.
• CHAA – Certified Healthcare Access Associate upon hire preferred.

Responsibilities

• Coordinate and schedules procedures for multiple departments in an accurate and timely manner ensuring maximum productivity and expedient patient flow.
• Selects appropriate procedures and ICD diagnosis, referral, provider, visit type or case, insurance network coverage and location to expeditated patient access to care.
• Effectively communicates with patients, physician office scheduling, surgery scheduling, and/or other necessary staff as needed to reduce appointment time/date errors.
• Verifies medical necessity criteria to ensure documentation in compliance with applicable payor guidelines.
• Participates in special projects or completes other duties as assigned.

Skills

Customer service

Office healthcare experience

Call center experience

Medical terminology knowledge

Education

High School Diploma or Equivalent

Medical terminology certification (preferred)

Job description

Texas Health Resources, Inc. is seeking a Scheduling Specialist to coordinate procedures across multiple departments, ensuring efficient patient flow at our Plano location. The role requires strong customer service, healthcare experience, and attention to detail.

The position is full-time, days, with standard clinic hours. Candidates should have a high school diploma and healthcare-related experience; CHAA certification is a plus.