Patient Access & Scheduling Specialist

Singing River Healthcare Academy; Pascagoula (MS); On-site; USD 34,000 - 42,000; Full time

Job summary

Singing River Health System in Pascagoula, MS is seeking a Clinic Access Center Representative to handle incoming calls from patients and visitors at outpatient clinics. You will assist with scheduling, medical advice requests, and medication inquiries following clinic protocols in a fast-paced environment.

The role emphasizes professional communication, de-escalation training, and accurate clerical work. High school diploma required; MS Outlook/Word skills and keyboard proficiency are

Qualifications

• High School graduate or equivalent required.
• Experience in clerical/secretarial roles in healthcare or call center preferred.
• Strong communication and customer-service skills.

Responsibilities

• Answer incoming calls from patients and visitors and assist scheduling.
• Provide medical information requests and facilitate patient care per protocols.
• Navigate multiple clinic specialties and manage workflow efficiently.

Skills

De-escalation training

Customer service

Communication skills

Keyboard proficiency

Computer literacy

MS Outlook

MS Word

Education

High School diploma or equivalent

Tools

MS Outlook

MS Word

Office equipment

Job description

Singing River Health System in Pascagoula, MS is seeking a Clinic Access Center Representative to handle incoming calls from patients and visitors at outpatient clinics. You will assist with scheduling, medical advice requests, and medication inquiries following clinic protocols in a fast-paced environment.

The role emphasizes professional communication, de-escalation training, and accurate clerical work. High school diploma required; MS Outlook/Word skills and keyboard proficiency are