Patient Access & Scheduling Specialist

Berger Health System; Northern (KY); Hybrid; USD 26,000 - 38,000; Full time

Job summary

OhioHealth is seeking a receptionist/clerical professional to support patient flow in a Pediatrics department. You will handle phone calls, registration, insurance verification, billing-related tasks, and data entry in the EMR system, ensuring accurate patient information and smooth operations.

The role involves scheduling, paperwork completion, chart maintenance, and coordination with clinical staff. Strong organizational skills and healthcare office experience are essential.

Qualifications

• High School or GED (Required).
• 1-2 years previous secretarial experience in health care or medical office or related training.

Responsibilities

• Greet patients and handle registration, insurance verification and co-pays.
• Answer multi-line phone system and direct calls to appropriate staff.
• Process documents, chart updates, and scans in EMR and filing systems.
• Schedule patient appointments and manage paperwork for referrals and authorizations.
• Provide general office support and maintain supplies and equipment.

Skills

EMR system

Data entry

Insurance verification

Phone etiquette

Education

High School or GED

Tools

EMR system

Job description

OhioHealth is seeking a receptionist/clerical professional to support patient flow in a Pediatrics department. You will handle phone calls, registration, insurance verification, billing-related tasks, and data entry in the EMR system, ensuring accurate patient information and smooth operations.

The role involves scheduling, paperwork completion, chart maintenance, and coordination with clinical staff. Strong organizational skills and healthcare office experience are essential.