Patient Access & Scheduling Specialist

Memorial Physician Practices; Northern (KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive Benefits

Paid time off (PTO)

Tuition assistance

401(k) with company match

Well-being programs

Job summary

Frye Regional Medical Center in North Carolina is seeking a Patient Services Representative to facilitate the patient referral process, obtain pre-certifications, and ensure smooth check-in and check-out. The role handles scheduling, phone calls, and message management while collecting co-pays and balances.

You will gather demographic information and support front-desk operations in a fast-paced healthcare environment.

Qualifications

• High school diploma or equivalent is required; an Associate's degree is preferred.
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Responsibilities

• Greet patients and manage check-in/check-out processes.
• Schedule appointments and manage telephones and messages.
• Collect and post co-pays, deductibles and past-due balances.
• Obtain complete patient demographic information.

Skills

Critical thinking

Decisive judgment

Independent work

Education

High school diploma or equivalent

Associate's degree (preferred)

Job description

Frye Regional Medical Center in North Carolina is seeking a Patient Services Representative to facilitate the patient referral process, obtain pre-certifications, and ensure smooth check-in and check-out. The role handles scheduling, phone calls, and message management while collecting co-pays and balances.

You will gather demographic information and support front-desk operations in a fast-paced healthcare environment.