Patient Services & Admissions Specialist

Memorial Physician Practices; Hickory (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive Benefits

Financial Protection & PTO

Financial & Career Growth

Employee Well-being

Professional Development

Job summary

Frye Regional Medical Center in North Carolina seeks a Patient Services Representative to support the patient referral process, obtain pre-certifications as requested, greet patients, manage check-in/check-out, scheduling, and messages. You will collect and post co-pays and past due balances at the time of service.

The role includes scheduling, registration, patient pre-admission and admission, reception and discharge, and ensuring accurate patient demographics.

Qualifications

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Responsibilities

• Performs scheduling, registration, patient pre-admission and admission at the physician practice
• Performs reception and discharge functions
• Accurately obtains complete and accurate patient demographic information
• Performs proper, compliant patient liability collection techniques before, during and after date of service.

Skills

Critical thinking

Decisive judgment

Minimal supervision

Stress management

Education

High school diploma or equivalent

Associate's degree preferred

Job description

Frye Regional Medical Center in North Carolina seeks a Patient Services Representative to support the patient referral process, obtain pre-certifications as requested, greet patients, manage check-in/check-out, scheduling, and messages. You will collect and post co-pays and past due balances at the time of service.

The role includes scheduling, registration, patient pre-admission and admission, reception and discharge, and ensuring accurate patient demographics.