Patient Access & Scheduling Specialist

Bassett Healthcare Network; New York (NY); On-site; USD 34,000 - 52,000; Full time

Job summary

Bassett Healthcare Network is seeking an Ambulatory Office Assistant I to be the first contact for patients in the ambulatory setting. You will handle scheduling, registration, and front desk duties with a focus on accuracy and customer service.

You will coordinate with nurses and providers, enter demographics and insurance data, collect co-pays, and support revenue capture, while delivering a welcoming patient experience across the network.

Responsibilities

• Greet and assist patients with courtesy and professionalism.
• Schedule outpatient appointments to optimize care and efficiency.
• Collect demographic and insurance information for registration.
• Process payments and collect co-pays at the point of service.
• Coordinate with nurses and providers and communicate patient needs.

Skills

Patient communication

Scheduling

Data entry

EMR

Cash handling

Insurance verification

Tools

EMR software

Job description

Bassett Healthcare Network is seeking an Ambulatory Office Assistant I to be the first contact for patients in the ambulatory setting. You will handle scheduling, registration, and front desk duties with a focus on accuracy and customer service.

You will coordinate with nurses and providers, enter demographics and insurance data, collect co-pays, and support revenue capture, while delivering a welcoming patient experience across the network.