Patient Access & Scheduling Specialist

Lake Charles Memorial Health System; Moss Bluff (LA); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

Lake Charles Memorial Health System is seeking a Patient Access Representative to register, schedule, and manage patient processing in the EMR system. You will greet patients, verify demographics and insurance, collect co-pays, and schedule return visits.

This role requires computer literacy and familiarity with medical terminology, with preferred scheduling experience and basic MS Office skills. Join a supportive healthcare team and contribute to efficient patient flow and accurate record

Qualifikationen

• High school diploma or equivalent required.
• Knowledge of medical terminology, keyboarding, and computer skills preferred.
• Basic Microsoft Office skills preferred.
• Previous experience in scheduling preferred.
• Computer literacy required.
• Broad range of administrative and technical skills in the healthcare environment.
• Impacts activities in other work areas and works well with others.

Aufgaben

• Answers phone with correct salutation and takes messages.
• Documents all messages into the EMR.
• Greets each patient warmly and cheerfully.
• Verifies patient information, demographics and insurance coverage; updates the EMR as needed.
• Checks in the patient in the EMR.
• Updates and scans updated information into EMR.
• Generates 'No Show' letters in patient chart when applicable.
• Scans and attaches paperwork into EMR and distributes appropriately.
• Collects faxes and scans into EMR.
• Collects co-pay and prior balances, posts to account and provides receipts.
• Checks out the patient in the EMR and pulls orders.
• Schedules return appointments and testing post-precertification.
• Completes and sends medical records requests.
• Completes referrals through EMR using proper protocol.
• Runs and reconciles receipts according to protocol.
• Verifies insurance.
• Completes end-of-day deposits and reports to balance upfront collections.
• Performs other duties as assigned.

Kenntnisse

Medical terminology

Keyboarding

Computer skills

Microsoft Office

Scheduling experience

Critical thinking

Independent work

Ausbildung

High school diploma or equivalent

Tools

EMR system

Jobbeschreibung

Lake Charles Memorial Health System is seeking a Patient Access Representative to register, schedule, and manage patient processing in the EMR system. You will greet patients, verify demographics and insurance, collect co-pays, and schedule return visits.

This role requires computer literacy and familiarity with medical terminology, with preferred scheduling experience and basic MS Office skills. Join a supportive healthcare team and contribute to efficient patient flow and accurate record