Patient Access & Scheduling Specialist

Lake Charles Memorial Health; Moss Bluff (LA); Vor Ort; USD 21.000 - 26.000; Vollzeit

Zusammenfassung

Lake Charles Memorial Health is seeking a Patient Access Representative to register, schedule, and perform related administrative duties within the clinic. You will work in the EMR system, greet patients, verify information, collect co-pays, and support multiple front-desk tasks to keep the patient flow efficient.

Routines include checking in/out patients, handling referrals, and processing records and communications. A strong emphasis on accuracy and customer service is essential.

Qualifikationen

• High school diploma or equivalent required.
• Knowledge of medical terminology.
• Basic keyboarding and computer skills preferred.
• Experience with scheduling is a plus.

Aufgaben

• Answers phone with proper salutation and takes messages.
• Documents messages into the EMR.
• Greets patients warmly and courteously.
• Verifies patient info, demographics, and insurance in the EMR and updates as needed.
• Checks in patients in the EMR.
• Updates and scans forms into EMR.
• Generates No Show letters when patients miss appointments.
• Scans and attaches paperwork into EMR and distributes as needed.
• Collects co-pays and past balances, posts to accounts, issues receipts.
• Checks out patients and pulls orders from checkout function.
• Schedules tests after precertification per provider orders.
• Processes medical records requests as directed.
• Completes referrals in the EMR per protocol.
• Runs reconciliations and balances upfront collections.
• Verifies insurance coverage.
• Completes deposit slips and end-of-day reports.
• Performs other duties as assigned.

Kenntnisse

Phone etiquette

Data entry

Patient communication

Medical terminology

Ausbildung

High school diploma

Medical terminology training

Keyboarding

Microsoft Office proficiency

Tools

EMR system

Jobbeschreibung

Lake Charles Memorial Health is seeking a Patient Access Representative to register, schedule, and perform related administrative duties within the clinic. You will work in the EMR system, greet patients, verify information, collect co-pays, and support multiple front-desk tasks to keep the patient flow efficient.

Routines include checking in/out patients, handling referrals, and processing records and communications. A strong emphasis on accuracy and customer service is essential.