Patient Access & Scheduling Specialist

Samaritan; Moses Lake (WA); On-site; USD 28,000 - 34,000; Part time

Job summary

Samaritan is seeking a part-time per diem receptionist to greet patients, verify insurance, and process payments at the Moses Lake clinics. You will schedule appointments, collect co-pays, and route information to the appropriate departments while maintaining a friendly, professional demeanor.

Responsibilities include handling calls, updating records in the electronic system, and supporting a team of healthcare professionals in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year reception/customer service experience.
• Some computer experience preferred (MS Word, Excel and Internet skills).
• Experience with medical insurance billing desirable.

Responsibilities

• Greet customers in person or on the telephone in a professional, friendly manner.
• Schedule patient appointments and manage provider preferences in the scheduling system.
• Obtain and verify billing/insurance information; record data in the electronic system.
• Process payments and collect co-pays; maintain cash drawer and deposits.
• Provide release of information forms and route to HIM department as required.
• Route clinical scope questions to nursing staff and physicians as appropriate.
• Receive and disburse mail; request supplies and minor equipment.

Skills

Reception duties

Customer service

Scheduling appointments

Insurance data accuracy

Education

High school diploma or equivalent

Tools

MS Word

Excel

Internet skills

Job description

Samaritan is seeking a part-time per diem receptionist to greet patients, verify insurance, and process payments at the Moses Lake clinics. You will schedule appointments, collect co-pays, and route information to the appropriate departments while maintaining a friendly, professional demeanor.

Responsibilities include handling calls, updating records in the electronic system, and supporting a team of healthcare professionals in a fast-paced environment.