Patient Access & Scheduling Specialist

SmartRecruiters, Inc.; Mesa (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Retirement 5% match

Paid holidays 12

Job summary

Native Health in Mesa, AZ is seeking a Medical Front Office Receptionist to provide exceptional front-office support at our clinics. You will greet patients, answer calls, schedule appointments, verify AHCCCS eligibility, collect payments, and perform clerical duties to ensure smooth patient flow.

You will work with a team, handle patient registration, assist uninsured with enrollment, coordinate provider schedules, and use Nextgen EHR while maintaining privacy and confidentiality throughout all

Qualifications

• High school diploma required.
• At least 3 years of combined experience in customer service or patient registration.
• Bilingual in Spanish is preferred.
• Valid Arizona driver's license required.

Responsibilities

• Provide excellent customer service to visitors, patients, and staff in person and over the phone.
• Manage patient registration and eligibility of insurance.
• Connect uninsured and underinsured with enrollment services.
• Manage medical appointments and providers schedules.
• Collect and process accurate payments from individual patients.
• Support the organization as needed.

Skills

Customer service

Patient registration

AHCCCS eligibility

Nextgen EHR

Microsoft Office

Education

High school diploma

Tools

Nextgen EHR

Microsoft Office

Job description

Native Health in Mesa, AZ is seeking a Medical Front Office Receptionist to provide exceptional front-office support at our clinics. You will greet patients, answer calls, schedule appointments, verify AHCCCS eligibility, collect payments, and perform clerical duties to ensure smooth patient flow.

You will work with a team, handle patient registration, assist uninsured with enrollment, coordinate provider schedules, and use Nextgen EHR while maintaining privacy and confidentiality throughout all