Patient Access & Scheduling Specialist

Methodist Le Bonheur Healthcare; Memphis, Northern (TN, KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Methodist Le Bonheur Healthcare in Memphis is seeking an outpatient registration specialist to manage patient check-in, scheduling, insurance verification, and cash collections. You will ensure accurate patient demographics and financial information and guide patients through the referral process.

Ideal candidates have 1–3 years in outpatient registration or related roles, strong computer skills, and the ability to work independently in a fast-paced environment.

Qualifications

• Knowledge of outpatient office procedures and practices commensurate with experience.
• Proficiency in Windows and Windows-based applications required.
• Ability to read, write, and communicate, both written and orally, with other individuals in a friendly customer-focused manner.
• Ability to understand and prepare moderately complex written materials.
• Ability to work without close supervision and to exercise independent judgment.
• Training in hospital software programs such as EPIC, RadNet, etc preferred.

Responsibilities

• Schedules outpatients for tests, appointments, treatments and procedures.
• Registers "walk-in" patients.
• Ensures patient's appointments, financial information and demographics are accurate.
• Informs all patients of the referral process and the need to bring physician referrals.
• Notifies the appropriate area of all calls and scheduled appointments.
• Performs front-end collections, issue receipts, and makes deposits when indicated.
• Assures accuracy of financial/insurance information obtained from patients.
• Performs other job functions as requested or assigned.

Skills

Outpatient registration

Scheduling

Insurance verification

Cash handling

Windows applications

Patient communication

Tools

EPIC

RadNet

Job description

Methodist Le Bonheur Healthcare in Memphis is seeking an outpatient registration specialist to manage patient check-in, scheduling, insurance verification, and cash collections. You will ensure accurate patient demographics and financial information and guide patients through the referral process.

Ideal candidates have 1–3 years in outpatient registration or related roles, strong computer skills, and the ability to work independently in a fast-paced environment.