Patient Access & Care Coordination Specialist

Methodist Le Bonheur Healthcare; United States; On-site; USD 38,000 - 56,000; Full time

Job summary

Methodist Le Bonheur Healthcare in Memphis is seeking a healthcare administrative professional to maintain the flow of patient information to departments, process orders, verify insurance, CMNs, PARs, and coordinate Home Medical Equipment services.

You will provide customer-centered service to internal and external inquiries, perform data entry, and support clerical duties while upholding the organization’s mission, vision, and values in a fast-paced environment.

Qualifications

• High School Diploma or Equivalent required.
• Experience in healthcare or medical office environment preferred.
• Strong communication and customer-service skills.

Responsibilities

• Process referrals and orders from physicians and customers.
• Verify data accuracy and submit information to departments.
• Identify additional services based on patient needs and make recommendations.
• Provide pricing quotes and assist customers.
• Verify insurance coverage and obtain prior authorizations when required.
• Maintain patient information in the system and ensure data integrity.

Skills

Customer service

Communication

Problem solving

Independent judgment

Multitasking

Education

High School Diploma or Equivalent

Tools

Database management

Word processing

Data entry

Job description

Methodist Le Bonheur Healthcare in Memphis is seeking a healthcare administrative professional to maintain the flow of patient information to departments, process orders, verify insurance, CMNs, PARs, and coordinate Home Medical Equipment services.

You will provide customer-centered service to internal and external inquiries, perform data entry, and support clerical duties while upholding the organization’s mission, vision, and values in a fast-paced environment.