Patient Access & Scheduling Specialist

Cincinnati Children's Office of Academic Affairs and Career Development; Mason (OH); On-site; USD 24,000 - 29,000; Full time

Job summary

Cincinnati Children's is seeking staff for the Mason Access Services department. The role involves patient registration, scheduling, and ensuring safety and privacy for patients and families in a fast-paced environment.

Responsibilities include verifying patient information, assisting with admissions, maintaining HIPAA standards, and coordinating with Revenue Cycle and Health Information Management to ensure accurate data entry and regulatory compliance.

Qualifications

• High school diploma or equivalent is required.
• Candidate must be able to stand for long periods.

Responsibilities

• Safety - Ensures patient safety by identifying the correct patient, recognizing special needs and preparing isolation precautions for patients with Infectious Disease indicators.
• Customer Service - Assists patients, families, staff and external agencies in registration, admission and scheduling; resolves questions per Cincinnati Children's policies; contacts outside representatives for information/help.
• HIPAA/Confidentiality - Maintains confidentiality and safeguards patient/family information at all times.
• Compliance - Completes and authenticates documents and questionnaires for regulatory agencies (JCAHO, CMS, ODH).
• Revenue Cycle Support - Supports Revenue Cycle, Health Information Management and Regulatory by obtaining data and forms and communicating system issues to management.

Skills

Standing for long periods

Customer service

Education

High school diploma or equivalent

Job description

Cincinnati Children's is seeking staff for the Mason Access Services department. The role involves patient registration, scheduling, and ensuring safety and privacy for patients and families in a fast-paced environment.

Responsibilities include verifying patient information, assisting with admissions, maintaining HIPAA standards, and coordinating with Revenue Cycle and Health Information Management to ensure accurate data entry and regulatory compliance.