Patient Access & Registration Specialist

Norton Healthcare; Louisville (KY); On-site; USD 21,000 - 28,000; Full time

Job summary

Norton Healthcare is seeking a Registration Representative to provide exceptional patient service by greeting and interviewing patients, collecting necessary information and signatures for treatment, and guiding patients to the correct department. The role emphasizes HIPAA compliance and clear communication to ensure a smooth intake process.

The position requires on-site presence in the healthcare setting with on-the-job training provided for those with no prior experience.

Qualifications

• No experience required; on-the-job training provided.
• One year in a healthcare setting (desired).
• High School Diploma or GED (required).

Responsibilities

• Greet and interview patients or their representatives to obtain all necessary information and signatures for treatment.
• Prepare and distribute all required patient information materials while maintaining HIPAA guidelines.
• Direct and/or escort patients to the appropriate department or floor.

Skills

Customer service

Healthcare setting awareness

Education

High School Diploma or GED

Job description

Norton Healthcare is seeking a Registration Representative to provide exceptional patient service by greeting and interviewing patients, collecting necessary information and signatures for treatment, and guiding patients to the correct department. The role emphasizes HIPAA compliance and clear communication to ensure a smooth intake process.

The position requires on-site presence in the healthcare setting with on-the-job training provided for those with no prior experience.