Patient Access & Scheduling Specialist

Houston Methodist; Louisiana (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Houston Methodist is seeking a Patient Access Center Representative to schedule and register patients for services, ensure financial clearance, and verify eligibility and benefits. You will use multiple registration systems, EMR platforms, and scheduling tools while delivering excellent customer service to patients and healthcare staff.

The role requires strong communication, attention to detail, and knowledge of medical terminology.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Schedule and register patients for services.
• Verify patient eligibility and benefits to ensure financial clearance.
• Provide excellent customer service to patients, physicians, and staff.
• Maintain accurate data entry across scheduling systems and EMR.
• Communicate effectively with internal teams to resolve scheduling or payer-related issues.
• Assist management with audits and process improvements.

Skills

Customer service

Verbal communication

Written communication

Medical terminology

Data entry

HIPAA compliance

Windows / PC basics

Excel basics

Scheduling systems

Phone etiquette

Education

High School diploma or equivalent

Houston Methodist Call Center Apprenticeship

Tools

EMR systems

Microsoft Excel

Scheduling software

Job description

Houston Methodist is seeking a Patient Access Center Representative to schedule and register patients for services, ensure financial clearance, and verify eligibility and benefits. You will use multiple registration systems, EMR platforms, and scheduling tools while delivering excellent customer service to patients and healthcare staff.

The role requires strong communication, attention to detail, and knowledge of medical terminology.