Patient Access & Scheduling Specialist

Men's Health Foundation; Los Angeles (CA); On-site; USD 27,552,000 - 35,818,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

LTD insurance

Paid holidays

401(k) plan

Flexible Spending Account

Sick pay

Paid time off

Job summary

Men's Health Foundation is seeking a Patient Access Specialist to staff the front desk, manage scheduling, registrations, and calls, and verify insurance to ensure accurate patient billing and a smooth patient experience.

You will handle patient interactions with professionalism, maintain confidentiality, and contribute to a welcoming environment that reflects our commitment to equity and inclusion. This role emphasizes accuracy, empathy, and teamwork in a healthcare setting.

Qualifications

• High School diploma or equivalent.
• Ability to stay calm and professional in a fast-paced, dynamic environment.
• Positive attitude and professional appearance.
• Strong attention to detail, timeliness, and a commitment to continuous improvement.
• Excellent communication and customer service skills.
• Familiarity with EMR applications is a plus.

Responsibilities

• Maintain patient confidentiality in accordance with HIPAA and provide courteous service to patients.
• Assist patients with registration, capturing demographics, and uploading documents in the EMR.
• Process payments at point of service and ensure cash reconciliation.
• Schedule and modify appointments, verify insurance eligibility, and respond to inquiries.
• Provide support at other sites as needed and perform related duties as assigned.

Skills

Communication

Attention to detail

Calm under pressure

Customer service

EMR familiarity

Education

High school diploma

Job description

Men's Health Foundation is seeking a Patient Access Specialist to staff the front desk, manage scheduling, registrations, and calls, and verify insurance to ensure accurate patient billing and a smooth patient experience.

You will handle patient interactions with professionalism, maintain confidentiality, and contribute to a welcoming environment that reflects our commitment to equity and inclusion. This role emphasizes accuracy, empathy, and teamwork in a healthcare setting.