Patient Access & Scheduling Specialist

CommonSpirit Health; Lexington (KY); Sur place; USD 22 000 - 31 000; Plein temps

Résumé du poste

Saint Joseph Hospital is seeking a Patient Access Representative to register patients across emergency department and main registration areas, ensuring accuracy and privacy in the EHR. You will verify demographics, insurance, and manage documentation while supporting care teams and the patient experience.

The role emphasizes accuracy, strong customer service, and accountability for privacy and regulatory requirements, with emphasis on professional communication with patients and families.

Qualifications

• 1 year relevant experience in healthcare, patient access setting is preferred, along with knowledge of patient registration procedures and documentation, knowledge of health insurance payers, and real-time insurance eligibility verifications.

Responsabilités

• Perform patient registration across assigned access points with accurate demographic information, insurance eligibility, and confidential documentation in the EHR.
• Scan, index, and manage patient documentation to support registration, billing, and clinical workflows.

Connaissances

Customer service

Attention to detail

Communication

Formation

High School Graduate

High School GED

Description du poste

Saint Joseph Hospital is seeking a Patient Access Representative to register patients across emergency department and main registration areas, ensuring accuracy and privacy in the EHR. You will verify demographics, insurance, and manage documentation while supporting care teams and the patient experience.

The role emphasizes accuracy, strong customer service, and accountability for privacy and regulatory requirements, with emphasis on professional communication with patients and families.