Patient Access & Scheduling Specialist

silvercross; Lemont (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

401(k) with match

Wellness program

Tuition Reimbursement

PTO and Sick time

Job summary

Silver Cross Hospital is seeking a front-desk team member to greet and register patients, directing them through check-in and out procedures. You will coordinate follow-up visits, labs, and imaging, and collect co-pays while explaining payment policies to patients.

The role demands excellent interpersonal skills, strong customer service, and comfort with computer applications. Previous healthcare or front-desk experience is preferred.

Qualifications

• High school diploma or GED required.
• Health-care or front-desk experience strongly preferred.
• Excellent communication and customer-service abilities.

Responsibilities

• Register patients and manage check-in/check-out processes.
• Schedule follow-up visits and diagnostic testing.
• Collect co-pays and explain payment policies to patients.
• Call patients to notify schedule changes.

Skills

Interpersonal skills

Customer service

Communication

Tech literacy

Education

High school diploma or GED

Tools

Office software

Job description

Silver Cross Hospital is seeking a front-desk team member to greet and register patients, directing them through check-in and out procedures. You will coordinate follow-up visits, labs, and imaging, and collect co-pays while explaining payment policies to patients.

The role demands excellent interpersonal skills, strong customer service, and comfort with computer applications. Previous healthcare or front-desk experience is preferred.