Patient Access & Scheduling Specialist

UNLV Health; Las Vegas (NV); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Holidays: 12 Full-Day + 2 Half-Day

20 PTO days per year

3% 401K contribution

Medical, Dental, Vision benefits start

Job summary

UNLV Health in Las Vegas seeks a Patient Support Representative to handle incoming calls for clinic appointments and manage scheduling, pre-registration, and basic eligibility tasks. The role emphasizes accuracy, basic insurance verification, and pre-authorizations, with a customer-service mindset.

Minimum HS diploma; bilingual English/Spanish preferred; typing 30 WPM; proficiency with MS Word/Excel. Work hours are Monday through Friday, 8AM–5PM; benefits include PTO, holidays, 401(k) with

Qualifications

• High school diploma or equivalency.
• 1 year healthcare or 1 year customer service experience.
• Bilingual English/Spanish preferred.
• Typing speed 30 WPM.
• Proficient with MS Word and MS Excel.

Responsibilities

• Receive incoming phone calls for clinic appointments.
• Process appointment scheduling and pre-registration.
• Verify insurance and obtain pre-authorization.

Skills

Bilingual EN/ES

Typing 30 WPM

Medical terminology

MS Word

MS Excel

Computer proficiency

Verbal communication

Education

High School Diploma

Tools

MS Word

MS Excel

Job description

UNLV Health in Las Vegas seeks a Patient Support Representative to handle incoming calls for clinic appointments and manage scheduling, pre-registration, and basic eligibility tasks. The role emphasizes accuracy, basic insurance verification, and pre-authorizations, with a customer-service mindset.

Minimum HS diploma; bilingual English/Spanish preferred; typing 30 WPM; proficiency with MS Word/Excel. Work hours are Monday through Friday, 8AM–5PM; benefits include PTO, holidays, 401(k) with