Patient Support Representative - Per Diem

UNLV Medicine; Las Vegas (NV); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Paid holidays: 12 full days + 2 half‑d

PTO: 20 days per year

401(k) with 3% company contribution

Job summary

UNLV Health is seeking a Patient Support Representative to handle inbound calls for clinic appointments and coordinate scheduling, pre-registration, and pre-authorization processes.

The role requires a High School Diploma or equivalent, 1 year of healthcare or customer service experience, and solid computer skills including MS Word and Excel.

Qualifications

• 1 year healthcare experience and/or 1 year customer service experience.
• Ability to type 30 WPM.
• Proficient with computers and related applications.
• Must possess above average verbal and written communication.
• Medical terminology familiarity; MS Word, MS Excel.

Responsibilities

• Handle incoming calls for clinic appointments and staff requests.
• Process appointment scheduling, pre-registration, and related tasks.
• Verify insurance information and obtain pre-authorizations as needed.

Skills

Typing speed

Verbal communication

Written communication

Computer proficiency

Medical terminology

Education

High School Diploma or equivalent

Tools

MS Word

MS Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Salary Range: $18.85 To $22.00 Hourly

The Patient Support Representative (PSR) receives incoming phone calls for clinic appointments from patients, nursing staff, and physicians. Responsible for the complete and accurate processing of appointment scheduling, pre-registration, insurance verification, and pre-authorization.

Candidates must be legally authorized to work in the United States. Please Note: UNLV Health does not provide employment sponsorships or sponsorship transfers for any positions.

ADVANTAGES OF WORKING FOR UNLV HEALTH

• Clinic Hours are Monday through Friday, 8AM to 5PM (actual scheduled hours may vary depending on business needs)
• 12 Full-Day and 2 Half-Day Paid Holidays per year, starting your first day of employment
• 20 PTO days per year
• 3% 401K Contribution, even if you do not contribute (after 90 days of employment)
• Medical, Dental, and Vision benefits that start the first of the month following your start date

Educational Requirements

• High School Diploma or equivalency

Qualifications

• 1 year healthcare experience and/or 1 year customer service experience
• Ability to type 30 WPM
• Proficient with computers and related applications
• Must possess the following skills: Above Average Verbal and Written communication
• Medical Terminology, MS Word, MS Excel

Physical requirements

• May include standing, sitting, and/or walking for extended periods
• May include performing repetitive tasks
• May include working with challenging patients and clients
• May include lifting up to 25 pounds

UNLV Health will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, or any other category protected by law.

If you have any questions about our interview and hiring procedures, please contact Recruitment at [e-mail]