Registration Specialist I - Riley - Full Time Days

Riley Children's Health; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Riley Children’s Health in Indianapolis seeks an organized health front desk professional to manage patient flow and data entry at our front desk. You will collect information for accurate financial and demographic records to support reimbursement and clinical outcomes.

You will schedule visits, interview patients, and direct callers to the right services. Responsibilities include answering calls, processing referrals, handling mail, check-in/out, and insurance verification.

Qualifications

• High School Diploma or GED required.
• Healthcare setting experience preferred.
• Ability to learn and retain medical coding (ICD-10; CPT) preferred.
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Answering phone calls
• Scheduling appointments
• Process referrals
• Processing mail
• Check in and out patients
• Verifying insurance

Skills

MS Office

Medical coding knowledge (ICD-10, CPT)

Education

High School Diploma or GED

Tools

MS Office Suite

Job description

Hours

Monday-Thursday 8:30am-5:30pm and Friday 8am-5pm

Location

Intech Building - 6640 Intech Boulevard, suite 195, Indianapolis, In 46278

Job Summary

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information. Answers incoming calls and directs patients and visitors appropriately.

Key Responsibilities

• Answering phone calls
• Scheduling appointments
• Process referrals
• Processing mail
• Check in and out patients
• Verifying insurance

Requirements

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.