Patient Access & Scheduling Specialist

Indiana University Health; Indianapolis (IN); On-site; USD 32,000 - 40,000; Full time

Job summary

Indiana University Health in Indianapolis is seeking a On-site Patient Access Specialist in Rheumatology to facilitate patient flow from entry to destination and collect information for accurate records. You will schedule appointments, explain charges and department policies, and ensure timely reimbursement and proper coding awareness.

The role requires a high school diploma, healthcare exposure preferred, and proficiency in MS Office.

Qualifications

• High school diploma or GED required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.

Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Healthcare experience

Medical terminology

Insurance interpretation

Customer service

Education

High School Diploma/GED

Tools

MS Office

Job description

Indiana University Health in Indianapolis is seeking a On-site Patient Access Specialist in Rheumatology to facilitate patient flow from entry to destination and collect information for accurate records. You will schedule appointments, explain charges and department policies, and ensure timely reimbursement and proper coding awareness.

The role requires a high school diploma, healthcare exposure preferred, and proficiency in MS Office.